Privacy Policy

Last Updated: 19 April 2025

Introduction

Grade A Driveways and Landscaping Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for services, or interact with us in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you:

• Visit our website
• Request a quote
• Fill out a contact form
• Call us directly
• Engage with our services

The personal information we may collect includes:

• Name
• Phone number
• Address
• Project details

Non-Personal Information

We may also collect non-personal identification information about users whenever they interact with our website. This may include:

• Browser name
• Type of computer or device
• Technical information about users' connection to our website
• Referring website
• Pages visited

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide and improve our services
• To respond to inquiries and requests
• To provide quotes for our landscaping and driveway services
• To communicate with you about your project
• To personalize user experience
• To improve our website and services
• To process payments (if applicable)
• To send periodic emails or text messages related to your project (with your consent)

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our website and systems.

While we use commercially reasonable means to secure your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out quotes or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-Party Websites

Users may find content on our website that links to the sites and services of our partners, suppliers, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Cookies

Our website may use "cookies" to enhance user experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• The right to access your personal data
• The right to rectification if the information we hold is inaccurate or incomplete
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing
• Rights in relation to automated decision making and profiling

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required by applicable law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

Grade A Driveways and Landscaping Services has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your continued use of the website or our services after we make changes is deemed to be acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Grade A Driveways and Landscaping Services

Pembroke, Pembrokeshire

Phone: 07552622438